Privacy Policy

Last Updated: 2025-07-20

Please note that in this page, we use the pronoun We, to the owner and operator of the Site.

Overview of our Privacy Policy

We care about the security and privacy of your information. When you use our Site (which consists of all content and pages located within the carotopia.com web domain, and all Carotopia mobile applications), we may collect information about you. When you create an account or otherwise use our Site, your information is received and controlled by us in accordance with this Privacy Policy.

An updated version of our Privacy Policy will be posted on this page if it changes in any way. We recommend regularly reviewing this page to remain informed of the kind of Personal Information collected, how it is used, and if applicable, with whom it may be shared.

By accepting our Privacy Policy, you acknowledge that you have read and understand this policy, including how and why we use your information. You should not access, browse, register for an account, buy Products, or use our Site if you disagree with the terms of this Privacy Policy. By using our Site, you agree to the data practices described in this statement. You may not be able to create a user account or access various Products or services if you choose not to provide the required information.

Please keep in mind that we use WordPress and plugins such as WooCommerce, enabling us to create and manage Products directly on our website. As such, by accepting our Privacy Policy, you also accept WooCommerce’s.

The data is hosted on OVH servers, specifically located in Canada at the Beauharnois data center in Québec. Additionally, regarding data protection, OVH ensures its infrastructures meet the stringent requirements of both GDPR and HIPAA standards.

Information that we collect from you (including Personal Information)

We may collect information when you register on our Site or interact with it in any other manner. Here are some non-exhaustive examples of situations where we may collect data from you:

– When you make a purchase and are asked to provide us with data such as a full name, email address, billing information (e.g., street address, town/city, postal code, country of residence, phone number);

– When you send email messages to us (including messages to the support) or participate in online discussions;

– When you browse our site (via cookies and analytics)

We do not collect or store financial account numbers or identification issued by any government entity, employer, or other authority. However, if you choose to make a purchase on our Site, such as a Product, the transaction will be completed through a third-party payment processor and third-party identity verification service provider.

We may also indirectly collect usage information as you navigate our Site, as explained in the section below entitled Cookies and Tracking Technologies.

Cookies and Related Tracking Technologies on our Site

When you browse the Site, receive and view our emails, or use certain services, we may use automatic data collection technologies to gather information about your usage. This includes data such as:

– Your IP address

– Browser Information

– Usage logs (through cookies or analytics tools)

These data are collected through automated technologies such as cookies (browser cookies, flash cookies) and web beacons. Plausible, an analytics tool, is utilized to monitor site usage without tracking individual users, providing us with insights while maintaining user privacy.

We use cookies and other tracking technologies for the following purposes:

– For system administrator, security, and integrity to ensure that our site functions appropriately for you. Without these technologies, our Site may not function properly.

– To enable analytics, performance, and functionality, to help us gather information about how visitors use our Site. This allows us to monitor our performance and improve your experience.

How we use your information

The Personal Information we collect allows us to:

– Offer and improve our Site

– Process orders

– Create, administer, promote and provide new content or new Products

– Communicate with you

– Maintain and advance the security and performance of our Site

– Meet legal, regulatory, and compliance requirements

How your information is shared

With service providers.

We may employ the services of third-party providers to help us in certain areas, such as website hosting, event management, email delivery, payments management. In some cases, this third party may receive your information. We are not responsible for the privacy practices or content of these third-party services. Therefore, you should make sure to review their privacy policy. Here are some examples of external services we use to deliver information and Products:

– Web analytics: Plausible, https://plausible.io/privacy

– Web Hosting: OVH, https://www.ovhcloud.com/en-ca/terms-and-conditions/privacy-policy/

– E-Commerce: WooCommerce, https://woocommerce.com/pl/privacy-policy/

In an aggregated or de-identified format.

We may share with partners, researchers, the public, and other third-parties information and Personal Information that is anonymous, de-identified, or aggregated in a manner that does not reasonably identify you for any purpose, as permitted by applicable law in Quebec and Canada.

How to manage your Personal Information

You may update, rectify and delete your Personal Information at any time. You may manage your Personal Information through your account profile on our Site or by contacting us using our contact form. You have the right to oppose the handling of your personal data, subject to a legitimate reason.

Storage & Security

Our service provider, OVH, manages the storage and security of your personal information and course data. The servers are located in Canada, and the data is stored securely, adhering to industry standards to ensure the protection of the information collected and processed but no system is 100% secure. You use the Site and purchase our Products at your own risk.

Privacy Policy updates

This Privacy Policy may be reviewed and updated from time to time. We will update the date at the top of this notice accordingly. By accessing our Site after changes have been made, you agree to the modified privacy policy and the changes contained therein.

Contact information

If you have any questions about our Privacy Policy, you can use our contact form.

Glossary

– Personal Information: “Personal Information” or “your information” refer to any information that has been collected that is associated with you.

– Site: All content and pages located within the carotopia.com web domain, and all Carotopia mobile applications.

– Privacy Policy: The Privacy Policy of our Site, defined in this page.

– Product: refers to any item, whether digital or physical, made available for purchase, download, or delivery through this Site.

– We: Refers to the owner and operator of the Site.